Frequently Asked Questions (FAQ’s)



How do I track my order?
Once we received your order, we process it within 1-2 working days. Once the order is shipped with our shipping partners you will get notified via email and SMS containing the Shipping partner along with the Tracking ID.
How soon order get delivered?
We deliver an order within 5-7 days depending upon the delivery location.
Is delivery services available on my location?
We try are best to provide delivery of our products throughout India. If still you have doubt regarding delivery for particular area please contact us.
Are there any shipping/delivery charges?
We offer FREE SHIPPING all over in India.
What happens if products shipped and I want to cancel the order?
Once the order is shipped from our warehouse, and the customer wants to cancel the order. The cancellation charges are subject to apply.
Can I change my delivery address after placing the order?
Post placing the order, You can change the delivery address if the product is not shipped. Kindly reach out to us at +91 7020512877, email us at (Subject to the new delivery address is in the same city)


Are your products certified?
Yes, All products are Certified and manufactured at US FDA registered facility.


How can I Cancel my order?
You can cancel your order online or call us before the product has been shipped. Your entire order amount will be refunded. Your order cannot be cancelled once shipped.
Can I return/replace my product?
Yes, We offer a 5-Days Return Policy for all products. Returns are accepted only for the following reasons:
  1. Damaged Product
  2. Incomplete Product
  3. Incorrect Product
  4. Expired Product

In the above cases, or any other queries related to return and refund, please reach out to us at +91 7020512877, email us at (10.00 am - 6.00 pm IST). For more information regarding the return and cancellation policy click here.


How safe it is to shop with
We want your online shopping to be safe and secure, so we use SSL (Secure Socket Layers)*, the standard security technology for online purchases. All your personal information, including your credit/debit card number, is encrypted by SSL while you place the order.
How do I pay for a Big Bang Nutrition purchase?
There are zero hidden charges when you make a purchase on Big Bang Nutrition. The prices listed for all the items are final and all-inclusive on website. You may use Credit cards/Debit cards, UPI, Internet Banking and Cash on Delivery to make your purchase.
What are modes of payment?
We accept Cash, Cheque, All Cards(Debit/Credit), UPI, and Net Banking etc.
I tried placing my order using my debit card/credit card/Net Banking but the order was not successful. What happens to the money deducted from the card?
Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won't be able to expedite this. Please check with your bank for more details.
What should I do if my payment fails?
In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process.If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can email us at

Disclaimer: The information contained in the website is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the website (including, but not limited to, information that may be provided on the website by healthcare or nutrition professionals employed by or contracting with Big Bang Nutrition) for diagnosing or treating a health problem or disease, or prescribing any medication. Information and statements regarding dietary supplements have not been evaluated by the food and drug administration and are not intended to diagnose, treat, cure, or prevent any disease. you should read carefully all product packaging prior to use.